Terms of Use

Who these terms are with

SNR (“Signal-to-Noise Ratio”) is an app and website operated by Viralinx, LLC, a Wyoming limited liability company (“SNR”, “we”, “us”). These terms are the agreement between you and us for using the SNR app and the website at getsnr.com. By using SNR, you accept them. If you do not, please do not use SNR.

Questions about anything here: support@viralinx.com.

Your account

• You can use SNR without an account. As a guest, your chains, sessions and notes stay on your device.
• An account is yours to keep secure. If you sign in with an email address or Google, keep your credentials safe. You are responsible for activity under your account.
• Shared devices are separated. If a different account signs in on a device, that device's stored content is cleared before the new account uses it, so one person's journal is never shown to another.
• Age. SNR is not intended for children under 13, or under the minimum age of digital consent where you live.

SNR Plus — the subscription

What it includes

The core of SNR is free and stays free: the timer, focus chains, your journal, your notes and your tasks. SNR Plus is optional and adds:

• Sync across your devices. Your sessions, tasks and notes on every device you sign in on. Sync requires both an active Plus subscription and a signed-in account — it does not run for guests.
• Full Insights history. Month, year and long-term trends, rather than the recent window.
• Themes. Every accent preset and per-mode colour.

We may add to, change or retire Plus features over time. If we remove something significant that you are paying for, we will say so in advance.

Buying, renewal and cancellation

• You buy from Apple or Google, not from us. SNR Plus is sold through the Apple App Store or Google Play as an auto-renewable subscription. Payment is charged to your Apple or Google account at confirmation of purchase.
• Monthly or yearly. The price is shown in your own currency on the purchase screen before you buy. We do not print prices here, because they differ by territory and would be wrong for most people reading this.
• Free trial. Where a free trial is offered, it is shown on the purchase screen. Unless you cancel before it ends, it converts to a paid subscription automatically. If you buy a subscription outright, any unused part of a free trial is forfeited.
• It renews by itself. Your subscription renews at the end of each period unless you turn off auto-renewal at least 24 hours before the period ends. Your account is charged for renewal within 24 hours before that point.
• You cancel in the store, not in SNR. Manage or cancel in your Apple ID subscription settings or in Google Play subscriptions. Deleting the app does not cancel a subscription.
• Refunds. Refunds are handled by Apple or Google under their own policies, because they took the payment. We cannot issue a refund for a store purchase — but write to support@viralinx.com if something has gone wrong and we will help where we can.

If your subscription ends

Nothing is taken away from you. When Plus lapses, sync stops and the Plus-only views close, but the app keeps working and your content stays on your device. Subscribing again restores access.

Your content

What you write in SNR is yours. We claim no ownership of your chains, sessions, ratings, tasks or notes. You grant us only the permission we need to operate the service for you — to store your content, and to transmit it between your own devices when you have sync switched on. Nothing more.

How that content is handled is described in our Privacy Policy, which is part of these terms.

You are responsible for what you put into SNR, and for keeping your own copies of anything you cannot afford to lose. You can export your day from within the app at any time.

Acceptable use

Please do not:

• Use SNR for anything unlawful, or to store content you have no right to store.
• Attempt to break, overload, probe or reverse-engineer the service, or to access another person’s account or data.
• Resell, sublicense or redistribute SNR or any part of it.
• Use SNR in a way that interferes with anyone else’s use of it.

We may suspend or close an account that does these things. Where it is reasonable to do so, we will tell you why first.

Availability, and changes

SNR is provided as it is. We work to keep it running and correct, but we do not promise that it will be uninterrupted, error-free, or that it will never lose data — no software can honestly promise that. Sync depends on services and networks outside our control.

We may change, suspend or discontinue parts of SNR. If a change materially reduces what a paid subscription gives you, we will give notice, and you may cancel through your store.

We may update these terms. When we do, we will revise the “Last updated” date above, and for material changes we will give a more prominent notice in the app or on this site. Continuing to use SNR after a change means you accept the updated terms.

Liability

To the extent the law allows, SNR and Viralinx, LLC are not liable for indirect or consequential losses, or for lost data or lost profits, arising from your use of SNR. Our total liability to you is limited to what you paid us for SNR in the twelve months before the claim.

Nothing here removes rights you cannot give up. Consumer protection law in your country may give you rights that these terms cannot limit, and those rights stand regardless of what this section says.

Apple and Google

Where you obtain SNR from the Apple App Store, these terms are between you and Viralinx, LLC only — Apple is not a party to them and is not responsible for the app or its content. Apple has no obligation to provide support for SNR. If the app fails to conform to any warranty that applies, you may notify Apple and Apple may refund the purchase price; to the extent the law allows, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. The equivalent applies to Google for copies obtained from Google Play.

Governing law

These terms, and any dispute arising out of them or out of your use of SNR, are governed by the laws of the State of Wyoming, United States — where Viralinx, LLC is incorporated — without regard to its conflict-of-laws rules. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country you live in.

Contact

Viralinx, LLC, a Wyoming limited liability company
30 N Gould St. Ste. 47078, Sheridan, WY 82801, USA

Support: support@viralinx.com
Legal notices: legal@viralinx.com